One of the finest mountain shops in the country, Neptune Mountaineering based in Boulder, CO, has an excellent opportunity available for a Store Manager. For over 45 years, Neptune Mountaineering has been a trusted supplier of exceptional outdoor gear matched up with best advice for all levels of climbers, skiers and adventurers. Our staff is not only knowledgeable but also as passionate about the outdoors as our customers are.
The Store Manager is responsible for managing all aspects of Neptune’s retail operations including sales, store operations, inventory and all duties associated with apparel, footwear, gear sales, café and shop. This position will manage part-time and full-time staff ensuring we are delivering the highest level of customer service which includes training, motivating and mentoring while also being a profitable and enduring business.
Tasks and Responsibilities:
  • Responsible for recruiting, hiring, training, and maintaining store staff
  • Lead by example and model behavior and maintain highest level of customer service our customers expect
  • Meet sales goals by training, motivating, and providing feedback to sales staff, including creating store sales contest and incentives to drive sales 
  • Maintain payroll costs effectively and make day to day staffing adjustments as needed
  • Create and manage scheduling for all retail, cafe and shop staff (including additional staff for holidays, sales and store events)
  • Conduct all store employee meetings when needed
  • Manage and coordinate annual physical inventory and regular cycle counts.
  • Strategize with Director of Retail Operations regarding in store promotions, seasonal changes, merchandising, and store re-sets
  • Manages Store to ensure a clean, neat, easy to shop environment.
  • Other duties as assigned
The ideal candidate has the following attributes & qualifications:
  • Minimum of 3 - 5 years work experience in Outdoor Retail Management 
  • Proficient with Microsoft Office applicants and experience in Retail Pro or similar POS/Inventory Management System is essential
  • Ability to lead effectively in a fast paced, team environment. 
  • Motivated self-starter with ability to delegate and multi-task ·Extraordinary sales and customer service skills and the ability to coach others in these skills. 
  • Solid organizational skills and time management skills. 
  • Outstanding interpersonal and communication skills. 
  • Ability to work a flexible schedule, including some evenings, holidays and/or weekends.
Salary is commensurate with experience and is competitive. Benefits include a generous health benefits package, 401K and PTO. If you are interested in this position please submit your resume, cover letter and pay requirements to [email protected] Also included why you want to be a part of the Neptune Team.