Feathered Friends is looking for an outgoing, hard working, fun-loving, team player who has sales experience and a love of the outdoors.
At our Seattle shop we sell the finest down sleeping bags and garments, backpacking and climbing gear, and clothing and footwear for outdoor pursuits. We also sell our incredible down comforters and pillows. Our unique combination of outdoor store, bedding store, manufacturer, and customer service center requires individuals comfortable wearing many hats. If you're an outgoing sales associate who can seamlessly switch gears from fitting packs to helping a customer decide which comforter is right for them, we'd love to hear from you!
DUTIES AND RESPONSIBILITIES
Greet, engage, and listen to customers to help identify their needs
Guide customers in the selection of premium down goods and outdoor gear
Maintain current knowledge of the Feathered Friends brand and all items we carry
Provide customer service via phone and email
Strive to find viable solutions for customer concerns
Operate point-of-sales software and basic Office suite
Participate in keeping the sales floor and back areas clean, appealing, and welcoming
Follow established company policies, procedures, and objectives.
Miscellaneous job-related duties as assigned.
SKILLS AND ABILITIES
Outgoing and positive attitude
Outstanding customer service and sales skills
Accuracy and accountability
Ability to prioritize customer interactions amidst multiple projects
Excellent written and verbal communication skills
Ability to work both independently and as part of a team
Willingness and ability to work through issues in a positive manner
Proficiency with basic computer systems including Word, Excel, and Email
Ability to quickly learn new systems
Familiarity with the outdoor industry and outdoor gear
Email a cover letter and resume to [email protected] Please reference “Retail Sales Associate” in subject.