Apparel Team Lead
Summary
Are you eager to tell everyone you meet all about the different types of boards and which one is best for them? Could you talk for 30 minutes about goggle lenses? Do your friends come to you when they want to learn about the seasons latest and greatest board technology? If you answered yes to any of these questions, you could be a great fit as Next Adventure's Snowboard Department Team Lead
Next Adventure surrounds itself with employees who are passionate about the outdoors and want to make a positive impact in the community every day. The role of every employee is to help fulfill our vision:
"A real adventure company leading change in our community"
The Team Lead is responsible for the daily operations of the department and is a customer-facing position. This is a FT, hourly position that reports directly to the Snowboard Buyer.
Please review the job description below. If you want to join an awesome team and meet the requirements as a qualified candidate, submit your cover letter and resume. Include in your cover letter: What impact would you make on Next Adventure and the Snowboard Department? If you had a superhero power, what would it be and why?
Job Responsibilities:
Floor Management - Coach, lead and manage team members on priorities, projects, training and customer service. Exhibit leadership attributes for department and company.
Department productivity - Create Progress Sheets and supervise staff through team building and leadership to accomplish both short and long-term department goals set forth by General Manager.
Inventory Management - Create Transfer Orders, manage backstock, identify slow moving product and help develop action plans to achieve sell through.
Provide detailed feedback on product picture.
Learn POS work station functions and other relevant software.
Warranties - Be a resource to assist the Warranty Department when product issues arise.
Clinics and Company Meeting involvement - Support the Team during meetings and clinics.
Facilitate Challenge Resolution - Be excellent at identifying the challenge, and brainstorming, choosing, and implementing solutions.
Provide excellent customer service and sales on the retail floor.
Become excellent at giving and receiving feedback.
Other department specific duties as assigned.
Qualifications:
Previous customer service and outdoor retail experience.
Technical gear knowledge and experience in snowboarding.
Detail oriented.
Has demonstrated the ability to be consistently reliable and punctual
Has demonstrated leadership qualities
Has demonstrated challenge-resolution skills
Availability to work a flexible schedule, including evenings and weekends
Light to moderate lifting, with reasonable accommodation
Basic math skills
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