GBS Operations Associate

Golden Bike Shop, the Front Range’s foremost dealer of premium mountain bikes and mountain bike gear has an immediate opening for a full-time, year-round, Operations Associate.

The Operations Associate works with the Operations Manager to support the sales and service teams and ensure they can provide efficient, consistent, and high-quality customer experiences to our guests.

Primary responsibilities include:

  • Shipping and receiving

  • Purchasing

  • Vendor relations

  • Inventory control

  • Inbound customer contact by phone and email

  • Problem-solving/firefighting in support of the sales and service departments

Desired qualifications:

  • Prior specialty/outdoor retail experience required

  • Bike shop experience strongly preferred

  • Ideal candidate has prior experience with purchasing/inventory control.

  • Proficiency with Microsoft Office and/or Google apps equivalents and familiarity with retail POS/inventory management software required

  • Strong Excel/Sheets skills strongly preferred

  • Ideal candidate will have prior experience utilizing the back end of Lightspeed POS

  • Candidate must have exceptional written and verbal communication skills

  • Candidate must have exceptional customer service skills

  • Candidate must be able to collaboratively problem-solve in a fast-paced work environment

  • Ideal candidate will have a deep knowledge of cycling and cycling technology, particularly with regard to modern, high-end, full-suspension mountain bikes

  • Prior mechanic experience a plus

Compensation and benefits:

  • $16-$18 per hour depending on qualifications

  • Health insurance

  • Paid time-off

  • Access to industry discounts and deals through the bike shop and our ski/mountaineering sister shop

  • Access to our extensive fleet of premium demo bikes

  • GBS is closed every Saturday so you can go get your shred on

If you want to be part of a fun, professional, and highly effective team, email a resume, a cover letter, and a picture of you having fun outside to and fill out our online application at .