Pro Guiding Service (proguiding.com) is an international mountain guiding business located in North Bend, WA. We offer ski touring, alpine and rock climbing trips and courses both domestically and internationally. We are seeking an energetic person to manage the office in a growth environment. This includes managing clients through our booking system, email or telephone and marketing through social media, constant contact and other outlets. The position is one where you will work both independently and with a team depending on the season and demand. Our office is located inside our well-known retail store in a fun mountain shop atmosphere.
Ability to provide professional, responsive customer service with positive delivery.
Ability to sell trips and courses in an authentic and honest manner.
Familiarity with google docs, excel, and social media.
Ability to work independently AND with a team.
Excellent writing and spelling skills with ability to write professional and friendly emails.
Great customer service skills and attention to detail
Ability to create monthly newsletter via constant contact
Ability to organize small events for the Guiding Service and Retail store
Ability to work on back page of our website and update trip / course content
Prior experience in the outdoor industry and/or active participant in mountain sports or activities
Pay depending on experience.
competitive pay for industry, vacation and sick days, medical benefits
access to free courses and trips plus huge discount on outdoor gear