Business Unusual. As an outdoor
company dedicated to enhancing and inspiring exploration for adventurers and
their human companions, we do things a little differently. We believe success
goes beyond making great products. Our privately held company mindfully
reinvests its profits back into our business to create a sustainable, nimble organization.
Our adventurous and curious team is empowered to take calculated risks that
promote product innovation, strengthen customer relationships and reduce our
impact on the planet. Ruffwear partners with grassroots organizations
and initiatives like The Conservation Alliance, working together
to protect and restore the wild lands and waterways where canines and humans
connect and thrive. What started as a one-man endeavor in 1994 is now a
globally recognized leader in the outdoor industry, and our culture has been
recognized by Outside Magazine as one
of its 100 Best Places to Work. Based in Bend, Oregon, our warm and collaborative atmosphere at Ruffwear invites the sharing
of ideas through respectful, stimulating dialogue and enthusiastic support for the
implementation of new initiatives. Our faithful pack is intrepid enough to
climb a mountain, but prudent and canny enough to backtrack if the route doesn’t
feel right, and resourceful enough to blaze a new trail to the summit. We are
looking for a seasoned territory ambassador with international sales experience
to represent our brand and build loyal relationships with global customers. Intrigued?
Read on.
You are:
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A relationship sales virtuoso ready for a role where you fully draw on
your extensive background of building meaningful customer connections and
marketing acumen to truly make a difference in the lives of others.
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Resilient and open to hearing suggestions about your work; you don’t
take evaluations of your ideas personally.
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Collaborative and enjoy working with other people who push you to be innovative.
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A compelling storyteller who captures the imagination and emotional
investment of your audience to help them understand the why behind the what.
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An expert on all aspects of retail including a genuine understanding and
appreciation for the end customer.
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Confident in your deep base of knowledge and ability to answer questions
on the fly.
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Able to zoom out to 30,000 feet to identify trends and then zoom right
back in to the field with your customer to collaborate on strategies unique to
their business.
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Eager to work with a team of engaged people who ask, “what if?” and
rotate a problem to look for solutions from every angle.
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An imaginative problem solver adept at selecting the right tools from
your robust kit to fit the individual customer relationship.
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Gifted at connecting with your customers to create excitement so they
can engage their customers with the same level of enthusiasm and knowledge.
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A believer in leveling demand to reduce inventory and increase agility
at the customer level.
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Adaptable, nimble and enjoy working in an ever-shifting, fast-paced and
collaborative environment.
Fast-forward one year from today:
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You have elevated our customer relationships through comprehensive
account visits, heartfelt storytelling, uniquely tailored training and a
commitment to customer advocacy with our internal team.
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You find joy and meaning in building relationships with our customers
and understand the transactions that take place are a byproduct of those strong
connections.
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You are valued by your customers who appreciate your annual reviews of
their business to evaluate and improve upon current strategies and initiatives.
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Your customers consistently leverage Ruffwear marketing tools because
you have made it easy for them to do so by providing them with a plan for using
our marketing collateral.
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Your close partnership with our Inventory Analyst has ensured the follow
through of our lean philosophy model both internally and at the customer level
to improve sell-through.
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You have reduced friction for our customers and made it easier for them
to buy in to our brand, philosophy, products and promotions because of the
education, training, solutions, and most of all, the inspiration you have
provided to them.
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Your understanding of the market positions your customers hold and
aspire to have helped you develop pricing structures and seasonal product
initiatives that are successful for everyone involved.
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You work well with our international teams because of your sensitivity,
poise and gift for navigating and embracing cultural differences.
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You have partnered with your customers to help them optimize co-op
dollars in ways that truly have impact as opposed to just offsetting margins.
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You have fully embraced the Ruffwear culture and appreciate working and
playing with your pack.
Are you ready for your dream
relationship sales role with one of Outside Magazine’s Top 100 Best Places to
work in Bend, Oregon? You have:
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4-6+
years of international sales experience.
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A
passion for the outdoors.
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Practical
knowledge of lean principles.
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Comprehensive
experience with all facets of retail.
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A
bachelor’s degree (a plus).
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The
ability to both self-direct and work collaboratively.
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Superb
communication skills, whether in person, over the phone, by email or chat.
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Working
knowledge of all things Apple including operating systems and apps like
Keynote.
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Skilled
at using a cloud-based ERP platform to help you stay organized.
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Proficiency
with Microsoft Office apps, particularly Excel.
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The
ability to work full-time in Ruffwear’s Bend, Oregon headquarters as well as
travel internationally.
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Knowledge
of international currency fluctuations, trade protocol and best practices for
setting price.
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Proven
experience training high-level customers.