Inside Sales Representative - Parlee Cycles

Parlee Cycles

Parlee Cycles was founded 16 years ago with a simple but lofty goal; to build the world’s finest carbon bicycles.  With carbon fiber now the material of choice for nearly all high-end bikes, our instincts were spot-on.  

At the Parlee Factory in Beverly, MA, our key to pushing performance is the strategic use of carbon fiber to maximize its characteristics.  We are able fine tune properties of weight, strength, durability and compliance by perfecting lay-up schedules and molding techniques.  This unrelenting focus on design efficiency leads to maximum performance, better acceleration, better tracking, unmatched durability, and remarkable comfort.  And, what we what we learn in our custom builds, translates directly to our stock models. This is what sets a Parlee bicycle apart from the rest.

With 16 years of success and a solid brand reputation, Parlee Cycles is growing rapdily.  We offer a line of custom and production models in a “the sky is the limit” bike line developed for the discerning, no-compromise customer.  Parlee is sold through independent bicycle dealers, and has worldwide distribution in over 40 countries and growing.   

  • Beverly, MA
  • Full Time
  • Experience: 1-3 years
  • Education: Bachelors degree
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Position Purpose:                                                                         

Parlee Cycles is looking for a talented and competitive Inside Sales Representative that thrives in an active sales environment and is passionate about cycling.  The Inside Sales role is fundamental in achieving our ambitious dealer base growth and revenue growth objectives. This position will provide baseline sales support and will be the point person for inbound sales and customer service on the phone and via email. You must be comfortable taking and making dozens of calls per day working with dealer accounts and consumers, generating interest and closing sales.

Primary Responsibilities:

  • Provide sales and service support for a specific territory of Parlee Cycles accounts with a positive attitude and strong follow-through skills ensuring customer satisfaction.

  • Create new sales opportunities with existing accounts based on available inventory.

  • Develop new Parlee Cycles accounts within the territory. Source new sales opportunities through lead follow-up, outbound calls and emails. Research accounts, identify key players and generate interest. Understand customer needs and requirements.

  • Maintain scheduled daily outbound calling contact with territory accounts to provide pro-active customer service support.

  • Contributes to customer satisfaction by providing information to customers via telephone and email.  Provide program and pricing information, respond to inquiries regarding product availability, order status, product specifications, payment terms, sales programs, and Parlee Cycles policies primarily with dealers, and also with consumers.

  • Use knowledge of Parlee Cycles systems to provide the research of information, order processing, problem solving support, and tech support, within a timely manner, in order to maintain account satisfaction and insure dealer retention.  Update job and product knowledge in an ongoing basis.

Requirements:

  • Proven inside sales experience and a track record of achieving goals

  • Strong phone presence, listening, presentation, and technical skills

  • Experience working with CRM / ERP computer systems

  • Excellent verbal and written communications skills 

  • Ability to multi-task, prioritize, and manage time effectively

  • Passion for cycling

  • BA/BS degree or equivalent preferred
No Calls Please.
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