Full-Time Retail Sales Associate

Job Summary

Rab Denver is hiring a full-time Retail Sales Associate to provide excellent customer service for our brand store located on Platte St. in downtown Denver, CO. We are seeking a candidate with strong communication skills who can make customers feel welcome in our store. A positive attitude and a desire to supply customers with the right products for their needs will make you successful in this role. We are looking to employ a self-motivated, energetic outdoor lover who is personable, friendly, and shows initiative.

Responsibilities & Duties

*           Open and closing duties
*           Greet and direct customers

*           Provide accurate information (e.g. product features, pricing and after-sales services)

*           Answer customers’ questions about specific products/services
*           Conduct price and feature comparisons to facilitate purchasing
*           Cross-sell products
*           Merchandising, stocking and tidying of the store
*           Manage returns of merchandise
*           Competently fill-out special orders and warranty requests
*           Basic housekeeping and store upkeep
*           1 day/week working out of HQ in Louisville, CO
*           Coordinate with the Rab office team to provide excellent customer service
*           Provide customer feedback
*           Stay up-to-date with new products/fabrics and technologies

Qualifications, Requirements & Skills

*           Basic math and computer skills
*           Basic merchandising skills
*           1-2 years previous retail experience is a plus
*           Some knowledge of the outdoors: particularly mountaineering, climbing and skiing
*           Must be able to lift 45lbs. without assistance
*           Must have a valid driver’s license and a clear driving record