Job Posting

Logistics and Dealer Services

Outdoors/International Travel Product


Seattle-based GRAYL builds water purifiers for intrepid international travelers and outdoor adventurers, empowering safe and self-sufficient exploration while protecting our shared planet. GRAYL is distributed in the US, Canada, Europe, Asia, Australia and New Zealand. A member of 1% for the Planet, GRAYL donates a least 1% of sales revenue to environmental non-profit partners, including the Adventure Travel Conservation Travel Fund, Conservation Alliance, and Travelers Against Plastic.


GRAYL is a fast-paced, hard-working, fun-loving, flexible workplace committed to growing through teamwork, execution and innovation. We share a strong appreciation for the outdoors and international adventure travel.


Overview:

Candidates should have a love for the outdoors and adventure travel. Exploration is one of our core values. Candidates should possess a high-level of operational, sales, and administrative support skills within the consumer product market. In addition, data management skills and a willingness to take on new projects. GRAYL hires motivated individuals who want to grow, solve problems, and handle a variety of tasks and responsibilities.


This opportunity comes as we embark on our next phase of growth into new products and further expansion of our US and International channels.


The ideal candidate will possess:

  • Positive attitude, quick and confident learner and team player

  • Intermediate/Advanced user of Microsoft Office suite

  • Effective time management, good organizational skills and ability to multitask

  • Professional attitude with ability to work well with others and take direction

  • Desire to expand skill set, increase company-wide efficiencies, and be a positive interpersonal factor in the office (work hard, have fun)

  • Outdoor and international travel experience is preferred

  • Ability to travel occasionally (10-15% of the time) and work remotely

  • Valid driver’s license, clean driving record and ability to lift 30 lbs


Proficiency with:

  • Microsoft Office (XLS & Word)

  • Gmail and supporting Google Office Apps

  • Experience in inventory management

  • Prior logistics experience and/or understanding of shipping and fulfillment processes a plus

  • Clear, concise communication via phone, email and telepathy

  • Quickbooks experience is a plus

  • Work ethically, with high degree of transparency, collaboration and good vibes


Responsibilities will stretch across multiple disciplines and include but not be limited to the following:


Logistics and Shipping

  • Order Processing - Work closely with GRAYL Team and 3rd Parties to ensure accurate and timely movement of GRAYL products to consumers, wholesale and international customers

  • Ensure timely fulfillment of all orders, coordinating with customers, dealers, and fulfillment center to mitigate delays and resolve issues impacting the delivery of GRAYL products to both domestic and international locations

  • Supply Chain management - Collaborate with international partners to ensure the timely and efficient delivery of GRAYL products

  • Inventory management - Working with 3rd Party Warehouses, track, manage and maintain

  • Inventory forecasting - Master GRAYL’s inventory crystal ball to maintain perfect inventory levels of all products in all warehouses at all times

  • Identify opportunities for increased efficiency in shipping, warehousing, and shipping consumables, etc

  • Demonstrate the ability to think quickly and collaborate with customers, teammates, and partners in an effort to solve unique and time-sensitive challenges

  • Maintain an in-depth understanding of GRAYL products and the portable water filtration industry as a whole in order to accurately and confidently address customer questions and concerns

  • Manage many competing priorities and tasks while maintaining a singular focus on customer satisfaction

  • Clearly communicate project details, guidelines, and deadlines

  • Identify limitations and constraints, quickly craft solutions to overcome obstacles, adeptly troubleshoot unexpected issues

  • Maintain positive working relationships with fulfillment center team members


Dealer Services and Sales

  • Manage and accurately process orders on-time while overseeing delivery of products to our valued Dealer Partners

  • Process new account setup, forms, credit apps, and dealer profiles

  • Problem-solve inventory, delivery, and non-compliance routing issues

  • Communicate with National Sales Rep force to share data, further product knowledge, and provide GRAYL updates

  • Provides sales vs. projection results by preparing and forwarding sales tracking reports

  • Prepare materials for trade shows as well as manages pre/post show emails and dealer contact database.


Event Marketing, PR outreach, Special packages

    • Represent GRAYL products and values with high level of integrity

    • Ability to travel to regional and national events as needed

    • Coordinate and help set-up events nationwide

    • Assist in local events that showcase GRAYL

    • Package and ship media related products, notes, and/or mailers